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Culture and Inclusion

Creating an environment where our people can thrive and be their best selves

Culture and inclusion are part of our core values – with good reason. We’re dedicated to creating a workplace where everyone feels welcome and represented. It’s only by bringing together diverse perspectives and experiences, in an environment where everyone feels confident to speak up, that we can truly innovate and succeed. So, whether you’re looking for a next step, a fresh start, or a helping hand as you return from a career break, you’ll join a supportive, family-friendly organisation.

Culture, inclusion, and the recruitment process

We’re here to support your goals, whether you’re looking for a new career, bigger challenges, or a better work-life balance with job stability you can rely on. No matter who you are, where you’re from or how you think – bring your fresh ideas and we’ll continue our commitment to making sure all our people are heard and respected. 

Fair and open competition

When you apply for a role with us, you’ll be assessed through ‘fair and open competition’ – this means anyone that applies to join us is assessed and scored in the same way, with roles offered on order of merit.

Disability Confident Leader

We’re proud to be a Level 3 Disability Confident Leader, committed to attracting, recruiting and retaining disabled people. We are dedicated to ensuring our recruitment process is inclusive and accessible and will make reasonable adjustments to support disabled applicants.

Programmes and initiatives

Our Fair Treatment Ambassadors

We all have the right to be treated with dignity and respect. As part of our culture and inclusion commitments, we have launched a brand-new support service for our people in the form of fair treatment ambassadors. Our fair treatment ambassadors help us create an open, safe, and inclusive culture by offering impartial guidance and support.

Our Mutual Mentoring Scheme

Mutual mentoring creates two-way partnerships where both participants can learn from each other's unique perspectives and life experiences. Each participant will be paired with a colleague who offers a different viewpoint, enabling both individuals to gain a deeper understanding of the diverse experiences within our organisation. 

Our Becoming Programme

The Becoming Programme is our leadership programme designed by women, for women, to help them quieten their inner critic and feel confident to progress into senior positions. Ebi Cole was one of the first women to enrol on the Becoming Programme:

“I joined the programme because it sounded like something I could bring my whole self to – female, black, immigrant, mother, carer, resilient and ambitious. It helped me be more confident in taking a hand in steering my career.”

Our Culture and Inclusion Calendar

Throughout the year, we run multiple awareness events aimed to educate and inspire our colleagues. Often featuring high-profile speakers and interactive sessions, our events support the health, wellbeing and continued learning of our people. 

Our Race Conference

Our annual Race Conference showcases the phenomenal, inspirational, and diverse talent within our organisation. Packed to the brim with vibrant food and music, the conference also has a serious message – exploring how diversity and inclusion is mission-critical to our success. Watch the video below to learn more. 

Disability History Month

We invited Simon Weston – Falklands War veteran – to speak to our staff as part of Disability History Month. With over 300 staff taking part, Simon explained how we all play a part in removing barriers and assisting our colleagues, friends and loved ones to reach their full potential. 

“People with differences are just people with differences” 

News and highlights