Job description for Integrated Logistics Support (ILS) Manager

Are you ready to take on a pivotal role in delivering and managing Integrated Logistic Support (ILS) activities? We are seeking several dedicated individuals to lead specialist technical acquisition and upgrade projects, ensuring the design of supportable and sustainable equipment and products.

This is your chance to contribute to the development of maintainable, cost-effective, and operationally available capabilities that meet customer requirements. You will be responsible for planning and leading ILS programmes and packages of work. This will involve determining, developing, testing, evaluating, and accepting equipment and product support designs to deliver assured support solutions. You will play a critical role in optimising in-service supply support and maintenance arrangements. While the primary focus of this role is on capability acquisition and the transition into service, you will also have the opportunity to work across all phases of the project lifecycle, ensuring a varied workload.

This role is business-facing, either within a specific delivery team or in a service support assurance or consultancy capacity. It is a key role in leading and delivering ILS acquisition and upgrade programmes, driving capability support design, support solution development, and implementation. Your work will enable capabilities to enter service, meeting customer targets and User & System requirements.

You will play a vital role in influencing business investment decisions by highlighting the whole-life support cost impact. You will also provide expert advice and guidance to in-service teams, customers, suppliers, and functional colleagues, ensuring that all stakeholders are aligned in delivering sustainable and supportable solutions. In addition to these responsibilities, you will ensure compliance with relevant legislation, statutory regulations, ILS policies, and standards. You will also adhere to DE&S Business Management System processes, ensuring that all activities are conducted to the highest standards of quality and governance.

Please note some of these posts may be reserved for Sole UK Nationals.

We champion flexible ways of working. Regular in-person attendance is required (this is expected to be approximately 60% of your working week) to promote the benefits of face-to-face collaboration alongside flexibility of hours to support work-life balance and business need. Initially, you may be expected to attend more frequently to familiarise yourselves with the site, the team, and your role.

 What you’ll be doing

Depending on the role, you will have responsibilities for delivering a range of Integrated Logistic Support (ILS) Services, covering the following:

• Design of ILS programmes, covering ILS task Work Break Downs (WBD)s and strategies to capture; whole life support cost, reliability, maintainability and availability estimates, to be able to influence support requirements, concepts and doctrine.
• Mapping User Requirements into the supportability system requirements and contractual supply end –to-end support requirements. This includes producing technical evaluation assessment criteria for tendering, awarding, monitoring & assessing contractual performance, and for their achievement to the specified ILS design and support milestone criteria.
• Producing ILS Plans and Use Cases. This includes monitoring support development progress and agreeing the results of associated ILS trials, tests, evaluations and demonstrations against the related project milestone/target.
• Producing supportability cases and bodies of evidence for identifying, managing and mitigating supportability risks, to influence optimal approaches by conducting Supportability Analysis (SA) and to negotiate and recommend trade-offs, alternative support solutions and options for consideration.
• Verifying and validating ILS deliverables to pre-position optimal levels of supply support investments, management regimes and resources, for setting equipment support policy directives on the in-service maintenance and supply chain arrangements.
• Establishing, maintaining and communicating the through life logistic support technical data information repositories, including content, structure, data module formats, and considering the information/asset access rights and intellectual property design/repair restrictions.
• Leading a team, including advice and guidance on support matters to everyone within their business areas.
• Monitoring and implementing governance and assurance policies and procedures, to their assigned business areas, ensuring capability support solutions are cost affordable, supportable and within business and Defence assurance envelopes.

Person specification

To be successful with your application, you’ll need to show evidence of meeting the following essential criteria:

• Delivering and managing an Integrated Logistics Support (ILS) programme/project(s) or major ILS milestone as part of customer service.
• Evaluating support related reviews for improving support, resolving disputes and reducing whole life cost expenditure.
• Producing and scrutinising reports for complex issues and trends for communicating
• recommendations and alternative approaches.
• Proficiency in use and management of Logistic Information Systems/Repositories

In addition to the responsibilities above, the following technical competences and behaviours will be assessed at interview:

• Core Behaviour 1: Changing and Improving
• Core Behaviour 2: Communicating and Influencing
• Technical Competence 1: Develop and Implement a Support Solution – Expert
• Technical Competence 2: Design Support Capability Requirements – Practitioner

 Offered Benefits

• 25 days’ annual leave +1 day a year up to 30 days, 8 bank holidays and a day off for the King’s birthday
• Flexible and hybrid working options
• Market-leading average employer pension contribution of 28.97%
• Annual performance-based bonus and recognition awards
• Access to specialist training and funded qualifications
• Support for progression
• Huge range of discounts
• Volunteering days
• Enhanced parental leave schemes

Improving innovation and enriching our culture, diversity of thought is vital to our success. So whether you’re looking for a new opportunity, a next step, or a helping hand as you return from a career break, bring your experiences and help deliver for the defence of tomorrow. Here you’ll find a supportive, family-friendly organisation to be a part of – and if you need any assistance with your application, just let us know.

Further Information

• Civil Service Recruitment Principles: Recruitment Principles – Civil Service Commission
• Candidate Information Pack: https://bit.ly/DES-Candidate-Information-Pack
• Terms and Conditions: https://bit.ly/DES-Terms-and-Conditions
• Civil Service Code: The Code – Civil Service Commission

Any personal data that you provide during the Recruitment process will be treated in accordance with the MOD Privacy Notice which can be accessed here.

Please note as a Disability Confident Leader we want to ensure you receive any reasonable adjustments that you need throughout the recruitment process. If you do require any reasonable adjustments, you can let us know on your online application under the section ‘Please indicate and give details of any reasonable adjustments you may require during the recruitment process.

Selection process details

Your application will go through the following stages of assessment:

1. Pre-sift – We will check that you meet any essential or eligibility criteria that are listed in the Person Specification section of this advert. On your CV, please clearly show how you meet the essential criteria.
2. Sift – Your CV will be assessed against the following categories, using a simple numerical scoring system: Key Achievements; Relevant Experience; Applied Knowledge and Skills. Please follow our guidance on CV writing for best chance of success.
3. Interview – If you’re invited to interview, you’ll be assessed against the Sift categories (CV Review) listed above, as well as the Technical Competences and Behaviours listed in the Person Specification section of this advert. 

Please Note: In the event of a tied score at interview, the Order of Merit will be distinguished based on the relative importance of the assessed competencies as per the hierarchy below:

• 1st: Core Behaviour 1
• 2nd: Core Behaviour 1
• 3rd: Technical Competencies
• 4th: CV Review

In the event of a further tie using the method above, we reserve the right to utilise an additional assessment.

Feedback will only be provided if you attend an interview.

If you feel that your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance you should contact department via email: DESHR-WSC-PMOCOMPLAINTS@mod.gov.uk. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Recruitment Complaints – Civil Service Commission