Job description for Operations Manager

Are you an Operations Manager looking for your next career opportunity? Then join us in supporting Royal Navy (RN) operations around the world.

You will be part of the Future Maritime Support Programme (FMSP) Warehousing and Distribution (W&D) Contract Management Team (CMT), monitoring, controlling, and managing all W&D activities necessary to ensure that the contractor delivers the services required by the RN customer, as defined in the contract.

Leading a team of five, you will foster a culture of innovative thinking, learning from experience, and challenging the status quo to drive continuous, quality improvements.

We champion flexible ways of working. Regular in-person attendance is required at HMNB Portsmouth for 3 days per week, to promote the benefits of face-to-face collaboration alongside flexibility of hours to support work-life balance. Initially, you may be expected to attend more frequently to familiarise yourselves with the site, the team, and your role.

You will report to a Senior Operations Manager at the Head Office in Abbey Wood, near Bristol, with occasional travel to that site. Prior notice will be given, and subsistence costs will be covered.

What you’ll be doing

• Working collaboratively with the warehousing and distribution contractor to ensure the most cost-effective and efficient means of service delivery against the contractual requirements and Key Performance Indicators (KPIs).
• Being the DE&S focal point at the Naval Base for all warehousing and distribution matters and by leading your team in supporting the delivery of the contractual services.
• Co-ordinating and conducting regular rolling, weekly reviews with the contractor at the Service Delivery Working Group (SDWG) to proactively manage day to day operations and management of the contract.
• Working collaboratively with a wide range of Naval Base stakeholders and representing DE&S at the HMNB Portsmouth Governance meetings.
• Acting as the Government Furnished Equipment (GFE) Manager ensuring that the Contractor executes the 100% Annual Physical verification of GFE Assets.

 Person specification

To be successful with your application, you’ll need to show that you meet the following essential criteria:

• Demonstrable experience of undertaking Operations Management work or associated disciplines.
• Proven communication, influencing, and engagement skills with all internal and external stakeholders, at all levels.
• Experience in managing supplier performance and service delivery.
• Evidence of delivering continuous improvement activity.

In addition to the responsibilities above, the following technical competences and behaviours will be assessed at interview:

• Stakeholder Management – Practitioner level
• Contract Management – Practitioner level
• Managing a quality service – CSBC3
• Changing and improving – CSBC3

Benefits

• • • • 25 days’ annual leave +1 day a year up to 30 days, 8 bank holidays and a day off for the King’s birthday
      • Flexible and hybrid working options
      • Market-leading average employer pension contribution of 28.97%
      • Annual performance-based bonus and recognition awards
      • Access to specialist training and funded qualifications
      • Support for progression
      • Huge range of discounts
      • Volunteering days
      • Enhanced parental leave schemes

Further Information

• Candidate Information Pack: https://bit.ly/DES-Candidate-Information-Pack
• Terms and Conditions: https://bit.ly/DES-SDA-Terms-and-Conditions

Selection Process Details

Your application will go through the following stages of assessment:

1. Pre-sift – We will check that you meet any essential or eligibility criteria that are listed in the Person Specification section of this advert. On your CV, please clearly show how you meet the essential criteria.
2. Sift – Your CV will be assessed against the following categories, using a simple numerical scoring system: Key Achievements; Relevant Experience; Applied Knowledge and Skills. Please follow our guidance on CV writing for best chance of success.
3. Interview – If you’re invited to interview, you’ll be assessed against the Sift categories listed above, as well as the Technical Competences and Behaviours listed in the Person Specification section of this advert.

Feedback will only be provided if you attend an interview.

 Offering at a lower level

If you’re not successful at interview, we may offer you a role at a lower level if this is a match for your skills and experience. If this applies to your application, you’ll be scored against criteria for the lower-level role and offers will be made in merit order. If you accept this position, you’ll be able to take advantage of opportunities to develop your career as part of our team.

Ready to join us as a Operations Manager? Apply today.